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Magnetic-electronic Automatic Reservation System(MARS)
The online system of the biggest in Japan
A rate of operation of MARS is 99.999%.
In order to respond our customer’s trust and needs,
MARS will also continue the daily evolution forward. -
ASSIST MARS (Ticket vending machine with receiver)Connects the call center with the MV-50 terminal,
thereby allowing remote window services. -
The Customer-operated terminal “MV-60”Any number of terminals can be freely installed in any environment!
This stand-alone cashless ticket vending machine
can quickly respond to customer demand for tickets. -
The Rail ticketing services of the futureAnywhere – Can be used easily by anywhere –
Anyone – Can be used easily by anyone –
Anything – Can efficiently cope with the diversifying needs of customers –
Let’s take a look at the efforts we’re making towards our future.
This is on exhibit at “WCRR 2019” and “Mass-Trans Innovation Japan 2019”.
Beginning with the MARS System that long supported the operations of rail transport in Japan, we’re exhibiting what we believe to be the future of rail transport ticketing services, like the MARS terminal, as it continues with its evolution as the sales terminal for the JR Ticket Office.
「WCRR 2019」
- Organizer
- Railway Technical Research Institute (RTRI, Japan)
- Theme
- Railway Research to Enhance the Customer Experience
- Period
- 28(Mon.) – 31(Thu.) October 2019
- Venue
- Tokyo International Forum Hall Ｅ
- Organizer
- Railway Technical Research Institute (RTRI, Japan)
- Theme
- Railway Research to Enhance the Customer Experience
- Period
- 28(Mon.) – 31(Thu.) October 2019
- Venue
- Tokyo International Forum Hall Ｅ
Mass-Trans Innovation Japan 2019
- Organizer
- Fuji Sankei Business-i
- Period
- 27(Wed.) – 29(Fri.) November 2019
- Venue
- Makuhari Messe Hall 5-8
Exhibitors system
MARS (Magnetic-electronic Automatic Reservation System)
- The Integrated Travel Services Sales System -
MARS always at the forefront of each age, while looking ahead to the next generation of computing technologies.
The Staff-operated terminal
- MR-52 -
The staff-operated terminal has been supported JR ticket offices for 25 years.
Meanwhile, the terminal has been evolving “ease of use”, “speed” and ”high serviceability” required for ticket office operations.
※Panel exhibition only.
The Customer-operated terminal
- MV-50 -
The smart ticket vending machine can provide the same service as the actual ticket offices and pursue “easy to use” and “comprehensible” for customers.
ASSIST MARS
- Ticket vending machine with receiver -
Passenger-operated terminals (MV-50) installed in each station connect to a call center and allow for remote window service.
The use of ASSIST MARS as an after-hours ticket office makes ticket operations more efficient.
Customer-operated terminal
- MV-60 -
This is a cash-less, stand-alone ticket vending machine that can be installed without the use of a booth. It offers full guidance to passengers, such as the eye-catch monitor, which provides information on seating in upcoming trains.
This terminal was created to meet expanding ticket demand and improve the rate of use of terminals.
The Railway Ticketing Service of the Future
As technology advances and the needs of passengers shift, the style in which train stations are used will continue to diversify. We are moving forward into the future to allow anyone to easily purchase tickets anywhere.
* We’re exhibiting services using a tablet or robot that allow the input of ticket purchasing information in advance.
* We’re exhibiting mobility reservation and payment services using a MaaS Chatbot.