• Multi-Access Reservation System (MARS)
    Multi-Access Reservation System (MARS)
    The online system of the biggest in Japan
    A rate of operation of MARS is 99.999%.
    In order to respond our customer’s trust and needs,
    MARS will also continue the daily evolution forward.
  • The Staff-operated terminal “MR-52”
    The Staff-operated terminal “MR-52”
    The staff-operated terminal has been supported JR ticket offices for 25 years.
    It has been evolving “ease of use”, “speed” and ”high serviceability”.
  • The Customer-operated terminal “MV-50”
    The Customer-operated terminal “MV-50”
    Created in the pursuit of complete satisfaction.
    The “MV-50” smart ticket vending machine has achieved
    An unmatched level of user-friendliness and efficiency.
  • ASSIST MARS(Remote support system)
    ASSIST MARS (Remote support system)
    The “MV-50” can be connected with a Call Center
    that provides “ticket office service”.

We exhibit for the exhibition of “9th UIC World Congress on High Speed Rail”.

At the JR Systems booth we exhibit the very latest terminal. We demonstrate the operation of each terminal for the sale of reserved seat tickets, etc. and visitors can try operating some of these terminals themselves. We also provide an outline of the history of the MARS and the terminals.

9th UIC World Congress on High Speed Rail

Organizer
International Union of Railways(UIC), East Japan Railway Company(JR East)
Theme
Celebrate the past, Design the future
Period
7(Tue.) - 10(Fri.) July 2015
Venue
Tokyo International Forum

Exhibitors system

MARS (Multi-Access Reservation System)
- The Integrated Travel Services Sales System -

MARS always at the forefront of each age, while looking ahead to the next generation of computing technologies.

The Staff-operated terminal
- MR-52 -

The staff-operated terminal has been supported JR ticket offices for 25 years. Meanwhile, the terminal has been evolving “ease of use”, “speed” and ”high serviceability” required for ticket office operations.

The Customer-operated terminal
- MV-50 -

The smart ticket vending machine can provide the same service as the actual ticket offices and pursue “easy to use” and “comprehensible” for customers.

ASSIST MARS
- Remote Audio and Video Guidance System -

The “MV-50”terminals located at train stations are connected with a Call Center which enables operators to offer ticket office service by using remote audio and video guidance.